Billing Policy

Understand our payment, billing, subscription, and refund practices.

Last Updated: June 2026

This Billing Policy outlines the terms and conditions governing payments, subscriptions, promotional services, featured listings, advertising packages, and other paid services offered through Nenemarket.

1. Billing Overview

Nenemarket provides both free and paid services. Users may choose to purchase premium features, listing upgrades, advertising packages, promotional placements, or other services available on the platform.

2. Payment Methods

We accept approved payment methods made available on the platform. Payment options may vary depending on your country, region, or service selected.

  • Debit Cards
  • Credit Cards
  • Bank Transfers
  • Mobile Payments
  • Supported Payment Gateways

3. Pricing

All service prices displayed on Nenemarket are shown before checkout. Prices may be updated periodically without prior notice. Any applicable taxes, processing fees, or regulatory charges may be added where required by law.

4. Premium Listings & Promotions

Users may purchase premium listing services to increase visibility of advertisements. Once activated, premium placements remain active for the purchased duration and cannot be transferred to another listing unless explicitly permitted.

5. Subscription Services

Certain services may be offered through recurring subscription plans. By subscribing, you authorize Nenemarket or its payment providers to charge recurring fees according to the selected plan.

  • Subscriptions renew automatically unless cancelled.
  • Billing cycles may be monthly or annually.
  • Users may cancel before the next billing cycle.
  • Access remains active until the current billing period ends.

6. Refund Policy

Payments for digital services, advertising products, listing promotions, featured placements, and subscription fees are generally non-refundable once the service has been activated or delivered.

Refund requests may be considered in limited situations including:

  • Duplicate payments.
  • Technical billing errors.
  • Unauthorized transactions verified by investigation.
  • Services that could not be delivered due to system issues.

7. Failed Payments

If a payment fails, access to premium services may be suspended until payment is successfully completed. Users are responsible for maintaining valid payment information.

8. Chargebacks & Payment Disputes

Users are encouraged to contact Nenemarket support before filing a chargeback with their payment provider. Fraudulent or abusive chargebacks may result in account suspension or permanent removal from the platform.

9. Taxes

Where applicable, taxes may be collected and remitted according to local laws and regulations. Users are responsible for any tax obligations related to their use of the platform.

10. Account Responsibility

Users are responsible for maintaining accurate billing information, safeguarding account credentials, and monitoring transactions associated with their accounts.

11. Changes to Billing Terms

Nenemarket reserves the right to modify pricing, fees, billing procedures, and subscription terms at any time. Updated policies will be published on this page and become effective immediately upon publication unless otherwise stated.

12. Contact Us

If you have questions regarding billing, payments, invoices, subscriptions, or refunds, please contact our support team through the Contact Us page.

Need Billing Assistance?

Our support team is available to help with payment and account questions.

Contact Support